Lead with Curiosity
You need to be more curious.
You need to be more curious more often.
You need to lead with curiosity.
You should be more curious because it:
Diffuses the situation
Is a way of gathering more information
Prevents you from drawing conclusions based on incomplete data
Lead with curiosity is my simple answer to the most frequent coaching situation I get pulled into:
“I need your help in figuring out how to handle a situation.” Most often this involves some sort of conflict.
Lead with curiosity. It’s simple, but it’s not easy. However, a properly placed powerful question can lead to a wealth of discovery.
Disagree with a decision someone made? Ask them something like: Help me understand your thought process, how did you arrive at that decision?
Note, tone matters. Asking this question in a snarky or condescending way will nullify the power of leading with curiosity.
One of my favorite phrases to use which has the same effect as a question is: “Tell me more.”
In conclusion, next time you are in a tense situation, or even one where you just aren’t sure what to do, lead with curiosity. Ask a question!